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Chartwell Corporate Office

Business Analyst

Job Type: Full-Time
Date Posted: August 01, 2013

Reporting to the VP Business Project Management (BPMO) , the Business Analyst will work closely and collaboratively with sponsors, key stakeholders, vendors and project team members  to ensure that the product, service or solution implemented fully meets the quality expectations of the client.  You must be organized, disciplined and focused with the ability to effectively work with a team of highly skilled technical and business people to produce the project deliverables.

 The ideal candidate possesses: 

  • College or Bachelors degree or equivalent in Computer Science or Business Administration
  • CCBA or CBAP certification desired
  • 5+ years hands-on Business Analyst experience, preferably in the financial services, health care or real estate sectors
  • Proven experience on multiple small to large sized complex projects from initial requirements though development to implementation and hand-off to the business organization
  • Exceptional documentation skills plus requirements gathering, impact assessments, process mapping, user testing, training and support
  • Practiced with software development life cycle methodology and quality assurance plus lean/agile
  • Good understanding of change management practices and processes
  • Working knowledge of Vendor selection process
  • Experience with ERP and business systems and Conversion projects
  • Ability to communicate effectively and confidently with stakeholders at all levels of the organization
  • Leads team exercises such as requirement gathering session
  • Resolves issues and encourages co-operation among teams with conflicting goals and objectives
  • Has well developed and proven analytical, problem solving and decision making skills
    Attention to detail a must
  • Customer service focused
  • Client stakeholder and vendor relations
  • Excellent verbal and written communication skills
  • Demonstrates knowledge of current and leading-edge technology (including cloud based)
  • Solid experience with ERP and business systems (GL, AR, AP, CRM, Budgeting, Fixed Asset, Purchasing, HR, Payroll…)
  • Identifies and applies opportunities for using technologies to support business objectives
    Experience with System Assessments and Selection
  • Working Database experience including database structures, table relationships, ETL, MS Access, SQL
  • Expert in Excel advance formulas such as VLOOKUP
  • Web, CMS, SEO, SEM and Social Media
  • Google+, Google Apps, Google Docs, Google Sites
    MS Project, Visio
  • Knowledge of corporate business functions (Operations, Sales, Marketing, Finance, Human Resources…)
  • Ability to assess impact on: system, people, process
  • Builds project documentation including Requirements, Impact Assessment, Test Plan, Process, Implementation Plan
  • Conducts requirements gathering and process mapping sessions
  • Business System upgrade and conversion project experience
  • Some project management a plus (charter, schedules, status reporting…)

The successful candidate’s responsibilities will include, but are not limited to, the following:

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