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Chartwell Corporate Office

Human Resources Advisor

Job Type: Full-Time
Date Posted: January 15, 2013

Reporting to the Director, Human Resources, the Human Resources Advisor supports the corporate strategy and operating objectives of their assigned business region by providing advice, clarification and coaching to people managers and employees regarding the application and/or interpretation of the Chartwell’s HR policies, programs, procedures and/or practices.  HR Advisors counsel on a broad spectrum of human resource management including: recruitment, workforce planning, compensation, leadership effectiveness, performance management, employee/labour relations, employee engagement, workplace culture, and change management.

The ideal candidate possesses:

  • 5 years of progressive HR experience as a generalist with strong experience in employee/labour relations, preferably in a complex multi-union environment;
  • Post-Secondary Education or Diploma in Human Resources Management;
  • CHRP certification (asset);
  • Demonstrated understanding and knowledge of Federal and Provincial legislations and relevant case law including but not limited to: Canadian Labour Code, Human Rights, Privacy Act, Employment & Pay Equity, WSIB, and Occupational Health & Safety Act;
  • Demonstrated experience in employee relations, hands-on strategic thinker with developed HR diagnostic, coaching, mentoring, and consultative skills;
  • Ability to conduct comprehensive employment related investigations and formulate practical resolutions;
  • Sound understanding of all technical aspects of multiple HR disciplines and their impact on business and financial activities;
  • Demonstrated ability to negotiate and influence business partners, to anticipate and manage change effectively;
  • Strong analytical, problem solving, facilitation, and conflict resolution skills within a culturally diverse multi-location work environment;
  • Strong verbal and written communication skills with the ability to compile and prepare data into logical reports, briefings, and recommendations for internal and external use; strong presentation skills;
  • Experience in effectively coordinating and planning multiple projects, executing multiple tasks simultaneously and efficiently while working with conflicting priorities in a fast-paced environment;
  • Demonstrated ability to work with limited direction and supervision combined with the initiative to identify and resolve problems independently;
  • Ability to exercises judgment and use discretion with highly confidential materials;
  • Computer literate with experience using a variety of software applications;
  • Bilingualism (English/French) is an asset and preferred;
  • Ability to travel as required.

Practicing our corporate values of R.E.S.P.E.C.T., the successful candidate’s responsibilities will include, but are not limited to, the following:


  • Providing support, advice and guidance to managers on employee programs, employment legislation, and company policies/practices to ensure fair and consistent implementation, application, and uniformity through messaging. Ensuring internal and external legal compliance.  Acting as role model for positive employee relations;
  • Participating as a member of working groups and committees pertinent to the development and growth of Chartwell;
  • Assisting with the development of budget for HR programs; estimating, tracking and monitoring expenditures;
  • Marketing Chartwell as the “Employer of Choice” at professional associations;
  • Ensuring HR programs and practices comply with provincial and national legislation related to human resources e.g. Employment Standards, WSIB, Human Rights, Labour Law, etc as well as with applicable collective agreements;
  • Researching information and compiling reports to address human resource issues and concerns; coordinating Bill198 requirements and audit;
  • Drafting and formulating a variety of correspondence, reports, and supporting documentation within the realm of employee relations, special projects, and HR;
  • Monitoring performance reviews (annual, probationary) and ensuring reviews, forms, and feedback sessions are completed in a timely manner;
  • Championing annual Employee Engagement surveys and related processes;
  • Assessing and resolving complex and diverse employee relations matters (e.g. dismissal, performance improvement, progressive discipline, leave management, workplace investigations and compensation) using a case management approach by reviewing, assessing risk, compiling and preparing evidence to support appropriate recommendations to decision-makers;
  • Coaching and advising managers with regards to employee relations, staffing, performance management, and employee development. Reviewing assessing and tracking disciplinary files and investigating employee relations issues as required/requested;
  • Developing and delivering HR related workshops and training sessions; participating in the development of employee targeted marketing materials;
  • Participating in special projects as assigned up to and including the scoping, planning, coordination, implementation and evaluation of such projects within established timeframes and guidelines.

Please quote reference number: A1HR-ADV

Please forward your cover letter and resume, in confidence, to:
Human Resources, Corporate Office

We thank all applicants for their interest in Chartwell Retirement Residences.
Please be advised that only those invited to an interview will be contacted. No phone calls, please.

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