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Chartwell Corporate Office

Director, Regional Operations (LTC)

Job Type: Full-Time
Date Posted: February 06, 2013

Accountable to provide leadership for a defined group of Long Term Care homes by supporting  their overall   operation including resident care, programs and services, environmental coordination and fiscal performance.

The ideal candidate possesses:

  • Five (5) years in a demonstrated leadership role in Long Term Care;
  • Recognized degree and /or diploma in Long Term Care Management and a sound knowledge of financial accounting and budgets;
  • Current Administrator Certificate through a Ministry of Health approved program and must maintain the certificate;
  • Knowledge of the seniors housing and long term care sector;
  • A sound knowledge and background in geriatrics;
  • Thorough knowledge of the Ministry or Health Long Term Care legislation and regulations;
  • Must be mature and possess good communication, leadership and interpersonal skills;
  • The desire and ability to work in a fact paced environment;
  • Extensive travel to areas served by Chartwell LTC homes. May require overnight stay on occasion;
  • Long Term Care Administrators from a defined group of homes.

Practicing Chartwell’s corporate values of R.E.S.P.E.C.T to enable successful operation of an assigned group of Homes by:

  • Ensuring all homes meet Ministry of Health Long Term Care legislation, regulations, standards and policies;
  • Ensuring all homes meet Chartwell’s standards, policies and programs;
  • Reviewing, evaluating, analyzing and effectively following up on issues arising during operation of each home;
  • Reviewing all inspection reports from the Ministry and ensure that appropriate follow up is planned and sustained;
  • Reviewing and evaluating changes to operational activities designed to improve Home operations;
  • Actively supporting customer service and marketing programs in the Homes;
  • Ensuring that the Homes follow the company’s purchasing program;
  • Supporting the implementation of approved service agreements with outside contractors, vendors and agencies;
  • Ensuring that all Homes meet or exceed their annual operating budgets including effective management of outstanding accounts;
  • Assuming responsibility for the overall financial operation of the homes including performing timely reviews of monthly financial statements and supporting Home Administrators to develop, implement and follow up on strategies to correct negative variances;
  • Working with the Vice-President LTC Operations, the Real Estate and Development teams to manage the redevelopment of older LTC homes in the assigned region;
  • Ensuring the provision of staff orientation and in-service education programs in all departments;
  • Directing quality and risk management activities
  • Convening and participating in meetings as necessary to ensure the effective management and operation of the Homes;
  • Ensuring that a performance appraisal system is implemented for all staff and regularly conduct performance appraisals for Home Administrators;
  • Ensuring the maintenance of effective liaison and public relations with representatives from the Ministry of Health and Long Term Care, Community Care Access Centre, Local Health Integration Networks and other appropriate government agencies or organizations as well as community partners;
  • Performing other related duties as required.
Please quote reference number A1OL-DRO in the subject line

Please forward your cover letter and resume, in confidence, to:
Human Resources, Corporate Office

We thank all applicants for their interest in Chartwell Retirement Residences.
Please be advised that only those invited to an interview will be contacted. No phone calls, please.

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