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Chartwell Corporate Office

Resident Care and Services Consultant

Job Type: Full-Time
Date Posted: August 25, 2013

Reporting to the Director, Compliance and Performance the successful candidate will be accountable for monitoring, assessing and evaluating care and services provided to the resident. Ensure resident care needs meet the standards expected in the Long Term Care Act and Regulations, Accreditation Standards and prevailing Nursing Practices. 
The ideal candidate possesses:
  • Registered Nurse – BScN required;
  • Certificate/Diploma in Long-Term Care Management Program would be an asset; 
  • Minimum five (5)  years relevant management experience in long-term care.working in long term care with at least 1 year working under the Long Term Care Homes Act;
  • Sound knowledge and background in Geriatric Care, including nursing, medical, activation, restorative, dietary and environmental requirements;
  • Knowledge of Long Term Act, Ontario Regulations 79, Nursing Standards of Practice, and other pertinent provincial and municipal statutes;
  • Comprehensive experience in PCC;
  • Possess very strong communication both written and verbal, leadership, interpersonal and team skills;
  • Ability and skills to effectively plan, coordinate and evaluate the delivery of services to residents;
  • Ability to travel extensive.
Drawing on their excellent analytical and organizational skills, the successful candidate’s responsibilities will include, but are not limited to, the following:
·         Acting as a resource person to facility Administrators, DOC’s and committees and assist them in the interpretation of The Long Term Care Act and Regulations, Nursing Practices and other program/services affecting care operations.
·         Ensuring that Resident Care, Infection Control and Nursing Practices are consistent and to observe all areas of home operations.
·         Visiting the homes on a scheduled basis, or as directed, to evaluate operational effectiveness, including nursing documentation and PCC, compliance with The Nursing Home Act and Regulations, policies and procedures and any other pertinent Provincial Legislation
·         Preparing written reports in the established and timely manner of the home visits .After discussion with the home Administrator and DOC outline the areas of opportunity, next steps and follow up dates. As well as identifying areas of achievement and success.
·         Communicate and work closely with the home and evaluate/provide for education needs.
·         Preparing and providing educational presentations as necessary and assisting the homes with Mandatory Education as outlined in the Long Term Care Act;
·         Coordinating and participating in special assignments and/or projects as may be required to support identified operational and care program changes;
·         Regularly evaluating operational processes to determine if current programs and/ or policies result in improved service delivery to the residents;.
·         Conducting special investigations related to malpractice, alleged abuse, resident, family, staff or any other reported complaints. Prepare a summary report of findings, including recommendations for corrective actions by the home.
·         Assisting with trend analysis based on statistical data obtained from each facility, including infections/outbreaks, falls, deaths, use of restraints, skin breakdowns, CIS reports, Quality Indicators, MDS data and resident/family complaints, etc.
·         Act as the Resident First resource in all assigned homes.
·         Assist in development and implementation of care programs for newly acquired or opening projects, including recruitment of professional staff.
·         Attending and actively participate in the preparation for accreditation surveys. Assist in coordinating and conducting a mini-survey prior to the scheduled date.
·         Reviewing Ministry of Health inspection reports and in consultation with the Director of Compliance and Performance, assisting the management team in the development of corrective action plans for areas of non-compliance.
·         Develop personal and professional goals and objectives on an annual basis, consistent with Chartwell homes needs and corporate directives.
·         Attending Chartwell meetings and participate in the decision making process.
·         Represent Chartwell at appropriate seminars, workshops, marketing events and other meetings/functions. Provide leadership for professional recruitment and ongoing education. Promote and participate in community health programs related to long-term care.
·         Keep current with knowledge and changes to electronic charting (MDSRAI)
·         Responsible for other related duties as assigned.
Please quote Reference A2OL-RCSC in the subject line

Please forward your cover letter and resume, in confidence, to:
Human Resources, Corporate Office

We thank all applicants for their interest in Chartwell Retirement Residences.
Please be advised that only those invited to an interview will be contacted. No phone calls, please.

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