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Chartwell Corporate Office

Business Analyst

Job Type: Contract (Full-Time)
Date Posted: April 09, 2014

The Business Analyst will lead the Requirements on complex business and technology projects through to successful completion by following a structured project management methodology and approach that aligns with PMI and IIBA standards. Throughout the project life cycle, the Business Analyst will work closely and collaboratively with sponsors, vendors, project team members and stakeholders (Project Manager, IT, Finance, HR, Operations, Marketing, Sales, Compliance…) to ensure that the product, service or solution implemented fully meets the quality expectations of the client.  

This is a 1 Year Contract

 The ideal candidate possesses: 

  • College or Bachelors degree or equivalent in Computer Science or Business Administration
  • CCBA or CBAP certification desired
  • 5+ years hands-on Business Analyst experience, preferably in the financial services, health care or real estate sectors
  • Proven experience on multiple small to large sized complex projects from initial requirements though development to implementation and hand-off to the business organization
  • Exceptional documentation skills plus requirements gathering, impact assessments, process mapping, user testing, training and support
  • Practiced with software development life cycle methodology and quality assurance plus lean/agile
  • Good understanding of change management practices and processes
  • Working knowledge of Vendor selection process
  • Experience with ERP and business systems and Conversion projects
  • Ability to communicate effectively and confidently with stakeholders at all levels of the organization
  • Leads team exercises such as requirement gathering session
  • Resolves issues and encourages co-operation among teams with conflicting goals and objectives
  • Has well developed and proven analytical, problem solving and decision making skills
    Attention to detail a must
  • Customer service focused
  • Client stakeholder and vendor relations
  • Excellent verbal and written communication skills
  • Demonstrates knowledge of current and leading-edge technology (including cloud based)
    Solid experience with ERP and business systems (GL, AR, AP, CRM, Budgeting, Fixed Asset, Purchasing, HR, Payroll…)
  • Identifies and applies opportunities for using technologies to support business objectives
  • Experience with System Assessments and Selection
  • Working Database experience including database structures, table relationships, ETL, MS Access, SQL, Oracle
  • Expert in Excel advance formulas such as VLOOKUP
  • Web, CMS, SEO, SEM and Social Media
  • Google+, Google Apps, Google Docs, Google Sites, iOS7
  • MS Project, Visio

The successful candidate’s responsibilities will include, but are not limited to, the following:

  • Ensuring Business and Technical Requirements are clearly documented, understood and approved
  • Conducting an Impact Assessment
  • Process Mapping
  • Creating System Assessment reports
  • Coordinating vendor demos and driving selection to requirements
  • Managing project team through Development activities
  • Developing Test Plans and conducting/overseeing User Acceptance Testing
  • Developing Process and Procedure documentation
  • Facilitating knowledge transfer to Training Team
  • Assisting with successful deployment and issue resolution
  • Keeping project logs as appropriate
  • Managing sponsor and stakeholder expectations and communications
  • Proactively addressing and resolving project issues as they arise
  • Project Management responsiblties as required

 

Please quote reference number: A1BPMO-BA-C

Please forward your cover letter and resume, in confidence, to:
Human Resources, Corporate Office
Email: careers@chartwell.com

We thank all applicants for their interest in Chartwell Retirement Residences.
Please be advised that only those invited to an interview will be contacted. No phone calls, please.

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